At a Glance
Remote Desktop Services (RDS) give software businesses a scalable, cost-efficient alternative to traditional desktops. RDS centralises applications on secure servers, lowers infrastructure costs, simplifies management, and improves performance and security to enable faster growth, higher margins, and reliable access that strengthens customer satisfaction.
Why Remote Desktops Matter For Software Teams
The concept of the workplace has undergone significant change, and this is more evident in the tech and software industries. As more software developers and engineers continue to work remotely or in hybrid settings, software businesses are seeking ways to scale securely and affordably without compromising their operations.
Amid this change, remote desktop services have proven to be a game-changer for remote work. Remote desktop services, or RDS, allow employees to access computer systems located anywhere in the world, from any device.
Other than supporting developers, how do remote desktop solutions benefit software businesses?
This guide explains the importance of scalable remote desktop solutions for your software business and how BlackBox Hosting can assist.
Cost-Effective Client-Server Infrastructure with Remote Desktop Solutions
Remote Desktop Services, or RDS, formerly known as Terminal Services, is a feature in Microsoft Windows operating systems, allowing users to remotely access applications and desktops hosted on a centralised server.
RDS offers software companies an IT architecture that supports the delivery of business-critical applications. Instead of following the traditional one-user, one-desktop approach, the RDS model scales users directly to a server-based architecture specially developed to support and deliver high performance at a fraction of the cost.
Whether you’re an Independent Software Vendor (ISV) or a SaaS provider, this innovative approach offers your software organisation an edge over the competition. By utilising shared resources over dedicated ones, you can add additional users without worrying about costs, allowing your business to scale up without the expenses and overheads of traditional desktops.
Why Remote Desktops Outperform Traditional Setups
RDS offers an edge over traditional desktop environments by being:
Cost-Effective
It’s far more economical to add users to the central server environment than to buy, configure, and maintain separate desktops and resources for every user.
Faster
It’s much easier and faster to configure new devices using RDS than on an on-prem desktop.
Performing at Scale
Everything running on centralised servers means consistent speed and performance for your users. It’s also easy to update and manage your systems.
Quick to Scale
Your software business can start with just one server and quickly scale up to hundreds more, without worrying about space or resources.
More Secure
Remote desktops have better security features to safeguard your business’ sensitive data and maintain data integrity. Because information is kept on a centralised server, it lowers the risk of data breaches on local desktops.
How RDS Benefits Your Software Business
RDS from BlackBox Hosting is ideal for software organisations of all sizes that need a cost-effective solution for remote IT services and support.
Here are the significant operational benefits you can expect from our cloud-based remote desktop:
Better Profit Margins
Operating at lower infrastructural costs, your software organisation can enjoy higher profit margins on each customer. Besides this, adding new users doesn’t require extra expenses, making each customer more profitable for your organisation.
Simpler IT Management
It’s much easier to manage apps, virtual machine-based desktops, or session-based desktops on centralised servers. From adding updates and patches to other maintenance tasks, your customers always use the latest version of your software. With everything managed on one centralised server, your IT team spends less time and money on support.
Scales with Your Business
Your organisation can add more users or servers as your business’ needs grow, without having to rebuild the setup. Effortlessly add ten or a hundred servers, as per your business’ needs. With this ease of scalability, you can serve new customers or markets without any heavy upfront investment.
Zero Disruptions, Happier Customers
With BlackBox Hosting as your RDS provider, you enjoy fast, reliable access with near-zero downtime, keeping your users happy. Supported by 99.999% uptime and low latency, ensure your customers get fast, always available access to your software and applications. A strong and dependable infrastructure that offers superlative customer experiences ultimately translates to better customer satisfaction and retention.
Why Choose BlackBox Hosting’s Cloud-Based Remote Desktop Solutions?
BlackBox Hosting’s remote desktop service is built for your business’ success. Here’s what makes our cloud-based remote desktop solutions different from the competition and why our clients prefer our services:
Market-Leading Services
We’re the UK’s largest managed Remote Desktop Service provider, supporting over 10,000 daily RDP users. Our infrastructure is ready to support and deliver uninterrupted access to high-speed data processing or applications.
Limitless Scalability
Our RDS platform is designed to scale and support any number of users, from 10 to 10,000 users. We make sure your services are always available and high-performing.
White-Label Solutions for Software Companies
You can white-label our RDS and deliver a world-class RDS experience under your brand. Stand out with a branded RDS platform that not only boosts your software offerings but also offers a distinct competitive advantage for your business.
Strong Support and Management
You get a dedicated support team and 24/7 monitoring to manage your RDS, so that you can focus on growing your business.
Need a cloud-based remote desktop that grows as fast as you do? BlackBox Hosting can provide you with the ideal RDS solution that scales faster, reduces costs, and improves your profit margins.
Build a cloud-based remote desktop platform your users and clients will love. Contact us today.




