At BlackBox Hosting, information security isn’t a one-off exercise or a box-ticking exercise, it’s an ongoing commitment. That’s why we’re pleased to share that last week we successfully passed our annual ISO/IEC 27001:2022 surveillance audit, conducted by BSI, with zero findings.
This is a strong result. During an ISO 27001 audit, an organisation can receive:
- Opportunities for improvement
- Minor nonconformities
- Major nonconformities
This year, we received none of the above.
What does this mean?
ISO/IEC 27001 is the internationally recognised standard for information security management systems (ISMS). It sets out how organisations should identify, manage, and reduce risks to the confidentiality, integrity, and availability of information.
Passing a surveillance audit means our ISMS has been independently reviewed and verified as:
- Properly designed
- Effectively implemented
- Actively maintained
Achieving this with zero findings demonstrates the maturity of our processes and the consistency with which they are applied across the business.
Over 10 years of ISO 27001 certification
We have held ISO 27001 certification for over 10 years, and we are audited every year by an independent certification body. This long-term commitment matters, because information security is not static. Risks evolve, technologies change, and threats increase in both volume and sophistication.
Annual audits ensure that our controls remain relevant, effective, and aligned with current best practice — not just with the standard itself, but with the real-world risks our customers face.
What ISO 27001 means in simple terms
Standards can sometimes feel abstract, so here’s what ISO 27001 means in practical terms for our customers:
- We understand what information matters most
- We identify and classify sensitive information — including customer data — so it receives the appropriate level of protection.
- We know what could go wrong
We regularly assess risks to information, whether they come from technical threats, human error, or external events. - We have the right controls in place
Policies, procedures, technical safeguards, and staff training all work together to reduce risk and prevent incidents. - We prove it every year
- Our controls and processes are reviewed by an independent auditor, not just internally.
ISO 27001 requires evidence, not assurances. It’s about demonstrating that security is embedded into day-to-day operations, decision-making, and culture.
Why this matters to our customers
For organisations trusting BlackBox Hosting with critical systems and data, security is foundational. ISO 27001 provides independent validation that we take that responsibility seriously and manage it systematically.
When we say “your data is secure with us”, ISO 27001 is the evidence behind that statement.
Passing our ISO 27001:2022 surveillance audit with zero findings is not an endpoint — it’s confirmation that our approach is working and that we continue to meet the high standards our customers expect.
We’d like to thank our team for their ongoing commitment to information security, and BSI for their thorough and professional audit.
If you’d like to learn more about our security practices or what ISO 27001 means for your organisation, please get in touch.
