Cookie Policy

Our website uses cookies and similar technologies to ensure it operates securely and effectively, to protect our services, and to help us understand how the site is used so that we can improve performance and user experience.
Cookies are small text files placed on your device when you visit a website. Some cookies are essential for the operation of the site, while others are used for analytics or marketing purposes and are only set with your consent.

This Cookie Policy should be read alongside our Privacy Policy.

Strictly necessary cookies

These cookies are essential for the operation, security and resilience of our website. They enable core functionality such as page navigation, secure access, session management and protection against malicious or automated activity (for example, fraud and bot prevention).

Strictly necessary cookies do not require consent.

Analytics cookies

Analytics cookies allow us to understand how visitors use our website, including which pages are visited most frequently and how users navigate the site. This information is used solely to improve the performance, reliability and usability of our services.

We use Google Analytics, implemented via Google Tag Manager, for this purpose. Analytics cookies are only set where you have provided your consent. They are not used to identify you directly and are not used for advertising or cross-site tracking.

Functionality cookies

Functionality cookies enable the website to remember choices you make, such as preferences or settings, in order to provide a more consistent experience. Some functionality cookies may also be strictly necessary for the website to operate correctly.

Targeting or advertising cookies

We use targeting or advertising cookies to measure the effectiveness of our marketing activities and to understand how users interact with our services after engaging with our advertising.

These cookies may be set by us or by third parties such as Google and Microsoft (Bing). They may be used to recognise your device across visits and, in some cases, across different websites. Targeting or advertising cookies are only set where you have provided your explicit consent.

Third-party cookies

Where analytics or advertising cookies are enabled, third-party cookies may be set by our service providers, including Google and Microsoft. These third parties may process information in accordance with their own privacy policies. We do not control the operation of third-party cookies once they are set.
Further information about how these providers process data can be found in their respective privacy notices.

Cookie duration

Some cookies are session cookies and are deleted when you close your browser. Other cookies are persistent cookies and remain on your device for a defined period or until you delete them. The duration of each cookie depends on its purpose and is made available through our cookie controls where applicable.

Managing your cookie preferences

When you first visit our website, you are presented with a cookie banner that allows you to accept or reject non-essential cookies. You may manage your preferences for analytics and advertising cookies at any time using the cookie controls available on the website.

You can also manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of the website.

Personal data and privacy

Where cookies involve the processing of personal data, this processing is carried out in accordance with UK data protection law, including the UK GDPR and the Data (Use and Access) Act. Our Privacy Policy explains:

• what personal data we process
• the purposes and lawful bases for processing
• how we protect personal data
• your rights and how to exercise them

Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in law, technology or our practices. Any updates will be published on this page and will take effect from the date of publication.

From time to time we may change or update our Cookie Policy.

We reserve the right to make changes or updates at any time. All changes are effective immediately and will be notified via communication channels such as email or a community post on our website and social media feeds